When you are a leader in your field and at the top of your game, competitors will do what they can to damage your brand. This is true with Securus Technologies and their competitor, Global Tel Link. GTL recently released a press release stating many issues they had with Securus Technologies. That press release prompted a response from Securus Technologies to set the record straight.
One of the main issues that GTL referenced has to do with a dispute about patent #816. GTL claims that the court has ruled on this patent and Secures Technologies is not able to use this patent for anything they create. Securus Technologies responded saying that no such declaration has been made on this patent and a ruling will not be made for a long time. The court process generally takes a long period of time and it is rare to be resolved quickly.
Another issue brought up by GTL was that Securus was always quick to head to court with someone they have a disagreement with. Securus Technologies fought back hard on this one say that time spent in court is expensive and is a long process. They do everything they can to prevent having to go to court. They said they have every right to defend themselves when attacked and try to resolve any matter out of court first.
Securus Technologies has been in business for thirty years. They are a leader in their field and work will over 3,400 corrections facilities and law enforcement agencies all over North America. They are located in Dallas, Texas, and are constantly trying to advance the technologies that are used in these facilities. This is a tough industry to be in but they are making a name for themselves day after day.